Shipping & Delivery

How do I receive my order?

After your order is shipped from our warehouse, you will receive an email with all details of it. If you have registered, you can see the details of your order in its client area.

Depending on the delivery address, the SMUKY guarantees the following conditions for the shipment:

  • Portugal:
    • Shipping Method: CTT Expresso;
      • Delivery Time: Next business day, up to 18 hours;
      • Shipping:
        • Orders less than 30 €: € 5.80;
        • Orders over € 30: Free;
  • Azores:
    • Shipping Method: Economic CTT;
      • Delivery Time: Within 1-2 business days;
      • Shipping:
        • Orders less than 30 €: € 5.80;
        • Orders over € 30: Free;
  • Madeira
    • Shipping Method: Economic CTT;
      • Delivery Time: Up to 15 days;
      • Shipping:
        • Orders less than 30 €: € 5.80;
        • Orders over € 30: Free;
    • Shipping Method: CTT Expresso;
      • Delivery Time: Up to 4 days;
      • Ports: 18 €
  • International:
    • Shipping Method: Economic CTT;
      • Delivery Time: Up to 10 days;
      • Shipping:
        • Orders less than 30 €: € 5.80;
        • Orders over € 30: Free;
All orders are shipped and delivered on weekdays.

Orders placed during the weekend or holidays are considered incurred on the business day immediately following the first 17 hours.

Orders made on weekdays until 17 pm are shipped the same day.

Orders placed on weekdays after 17 pm are shipped the next business day.

With these assumptions that delivery times are guaranteed.

If you do not find anyone at the address provided during delivery of the order, this will be deposited into the CTT post closer, and left a notice on the mailbox indicating where and when he can make the withdrawal. For international addresses, this procedure may differ slightly according to the procedures of local Post Offices


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